8.0
Overall Score
7 dimensions
Overview
Confluence is the enterprise-standard team wiki, built for documenting processes, SOPs, meeting notes, and technical specs. Deeply integrated with Jira, it's the default knowledge base for engineering-led organizations.
Scorecard
Core Capability8.0
Robust wiki with structured hierarchy, templates, and powerful search. Best-in-class for technical documentation.
Ease of Use6.5
Editor is improving but still clunky vs Notion. Configuration and permissions require admin.
Integrations9.0
Native Jira integration is unmatched. 3,000+ Atlassian marketplace apps.
Pricing Value7.5
Free for 10 users. Standard at $5.75/user/mo. Enterprise pricing for large teams.
AI Sophistication7.0
Atlassian Intelligence adds page summaries, content generation, and action-item extraction.
Community & Support8.5
Massive community. Atlassian University, extensive documentation, active user forums.
Scalability9.5
Scales from 10 to 100,000 users. Data Center and Cloud options available.
Pros
- + Best Jira integration in the market
- + Structured hierarchy works for large knowledge bases
- + Strong enterprise security and compliance
Cons
- − Clunky editor vs Notion or Coda
- − Expensive for non-Atlassian shops
- − Search quality varies
Best For
· Engineering teams already using Jira
· Large enterprises needing SSO and compliance docs
· Technical documentation and SOPs
Pricing
Free$0 (10 users)
Standard$5.75/user/mo
Premium$11/user/mo
EnterpriseCustom
Key Integrations
Company Info
Founded2004
HQSydney, Australia
Team Size10000+
FundingAtlassian (IPO 2015)