8.7
Overall Score
7 dimensions
Overview
Zapier connects 7,000+ apps with simple trigger-action automations (Zaps). Now includes Canvas for AI workflow building and Zapier AI Actions for LLM integrations.
Scorecard
Core Capability8.5
Most reliable automation platform. Simple Zaps are fastest to set up. AI Actions for LLMs.
Ease of Use9.5
Easiest automation tool. Non-technical users can build Zaps in minutes.
Integrations10.0
7,000+ integrations — broadest of any automation tool.
Pricing Value7.0
Free for 100 tasks/mo. Paid gets expensive at scale. Make.com is much cheaper.
AI Sophistication7.5
Canvas AI workflow builder, AI Actions for connecting to LLMs, AI by Zapier feature.
Community & Support9.5
Largest no-code community. Extensive tutorials, templates, and partner network.
Scalability9.0
Enterprise with SSO, admin controls, and priority support.
Pros
- + 7,000+ integrations — connects anything
- + Easiest automation for non-technical users
- + Most tutorials, resources, and template library
Cons
- − Expensive at scale vs Make.com
- − Limited logic for complex workflows
- − Zap steps can be confusing at higher counts
Best For
· Non-technical operators building simple automations
· Teams on a tight timeline needing quick wins
· Anyone connecting common SaaS apps
Pricing
Free$0 (100 tasks)
Starter$20/mo
Professional$49/mo
Team$69/mo
Key Integrations
Company Info
Founded2011
HQSan Francisco, CA
Team Size700+
Funding$140M