8.7
Overall Score
7 dimensions
Overview
Loom lets you record and share quick video messages with AI transcription, automatic chapters, and a summary. Owned by Atlassian, deeply integrated with Jira and Confluence.
Scorecard
Core Capability8.5
Best async video tool. AI transcription, chapters, and summaries are excellent.
Ease of Use9.5
Record and share in seconds. Chrome extension and desktop app both excellent.
Integrations9.0
Slack, Jira, Notion, GitHub, Google Workspace. Acquired by Atlassian for deep integration.
Pricing Value8.5
Free for 25 videos. Business $15/user/mo. Strong ROI vs written documentation.
AI Sophistication8.0
Auto-transcription, chapters, summaries, and AI-suggested tasks from video content.
Community & Support8.5
Extensive template library, Loom Academy, strong enterprise support.
Scalability9.0
Enterprise with SSO, custom domain, and admin controls. Atlassian integration.
Pros
- + Saves hours of written documentation
- + AI chapters and summaries make videos navigable
- + Best async communication tool for remote teams
Cons
- − Storage limits on free plan
- − Video discovery can get messy at scale
- − Not ideal for highly sensitive content
Best For
· Remote teams replacing written documentation
· Customer success teams recording product walkthroughs
· Engineering teams reviewing PRs async
Pricing
Starter$0
Business$15/user/mo
EnterpriseCustom
Key Integrations
Alternatives
Company Info
Founded2016
HQSan Francisco, CA
Team Size200–500
Funding$203M Series C