8.9
Overall Score
7 dimensions
Overview
Slack AI adds channel summaries, thread recaps, and search across your company's communication history. Deeply integrated with every major SaaS tool your team uses.
Scorecard
Core Capability8.5
Best async communication tool. Slack AI for summaries and search is excellent.
Ease of Use9.0
Familiar to everyone. Zero learning curve. Mobile app excellent.
Integrations10.0
2,500+ app integrations. Workflow builder. API for custom bots and automation.
Pricing Value7.5
Free with limitations. Pro $8.75/user/mo. Slack AI is $10/user/mo add-on.
AI Sophistication7.5
Channel summaries, thread recaps, search answers. More AI features coming.
Community & Support9.5
Industry standard. Slack communities are the primary home for dev ecosystems.
Scalability10.0
Enterprise Grid for global orgs with data residency and advanced security.
Pros
- + Industry standard for team communication
- + 2,500+ app integrations — the connective tissue of SaaS
- + Slack AI summaries save hours of catch-up time
Cons
- − Can create always-on culture and burnout
- − Message history limited on free plan
- − Slack AI is an additional cost add-on
Best For
· Any team — Slack is table stakes
· Organizations needing deep app integrations
· Remote and async teams
Pricing
Free$0
Pro$8.75/user/mo
Business+$15/user/mo
Enterprise GridCustom
Key Integrations
Alternatives
Company Info
Founded2013
HQSan Francisco, CA
Team Size2000+
FundingSalesforce-acquired ($27.7B)