8.4
Overall Score
7 dimensions
Overview
Fireflies.ai joins your Zoom, Teams, and Google Meet calls as an AI notetaker, providing transcripts, AI summaries, action items, and a searchable meeting database. Integrates with Salesforce and HubSpot to log call notes automatically.
Scorecard
Core Capability8.5
Accurate transcription, solid AI summaries, and CRM auto-logging make it the most workflow-integrated notetaker.
Ease of Use9.0
Bot joins calls automatically. Zero configuration after initial setup. Works across all video platforms.
Integrations9.0
Native CRM sync with Salesforce and HubSpot. Zapier, Slack, Notion, and API integrations.
Pricing Value8.5
Free plan with 800 mins storage. Pro at $10/month. Exceptional value for sales teams.
AI Sophistication8.0
GPT-4 powered summaries, action items, sentiment analysis, and meeting analytics.
Community & Support7.5
Growing community, good documentation, responsive support on paid plans.
Scalability8.0
Business plan with team analytics and security controls. Scales to 100s of users.
Pros
- + Best CRM integration of any notetaker
- + Works across Zoom, Teams, Meet, and phone calls
- + Searchable meeting database across your org
Cons
- − Privacy concerns with bot joining all calls
- − Summaries can miss nuance on technical discussions
- − Free tier storage fills quickly
Best For
· Sales teams logging calls to CRM automatically
· Customer success teams tracking account conversations
· Ops leads managing cross-functional meeting load
Pricing
Free$0 (800 mins)
Pro$10/user/mo
Business$19/user/mo
EnterpriseCustom
Key Integrations
Company Info
Founded2019
HQSan Francisco, CA
Team Size50–200
Funding$19M
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